Privacy Policy

Goods Carpet & Flooring Ltd is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website.

Information We Collect

We may collect and store the following information:

Name and contact details such as email address and telephone number
Enquiry details submitted through contact forms
Information related to products or services you have enquired about
Technical data such as IP address, browser type, and pages visited (for analytics purposes)

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes or advice
Deliver products and services you request
Improve our website and customer experience
Communicate with you about your enquiry or project
Comply with legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

Lawful Basis for Processing

We only process personal data when we have a lawful reason to do so, including:

To respond to your enquiry
To fulfil a contract or provide a service
To meet legal obligations
With your consent where required

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. Data is stored securely and only accessed by authorised personnel.

Cookies

Our website may use cookies to improve functionality and analyse site performance. You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Goods Carpet & Flooring Ltd
Phone: 0121 430 5289
Email: enquiries@goodsflooring.co.uk

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.